It's Me ID Privacy Notice

It's Me ID is a service provided by Netlife AS.

Contact us and our Data Protection Officer online via

User Rights

Customer service will support you with exercising your rights:

Right to withdraw consent: Where you have previously given consent for us to process your personal data, you can withdraw that consent any time.

Right to access your information: You can ask for more detail regarding the data we collect about you and how we process it. Our customer service department will handle your request and answer your questions.

Right to rectification: You can request that we correct any incorrect personal data which we are processing. For most of our services, the simplest way of achieving this is through updating your user profile yourself. You may also get in touch with our customer service.

Right to object: When we process your personal data on the legal basis of legitimate interest, as discussed below, you have the right to object to such processing. You may contact Customer Service directly.

Right to erasure: You can request that we erase the personal information we hold about you. This kind of request must meet certain criteria. For example, we cannot delete information required to fulfil our contract with you.

Right to restrict processing: In certain cases, you may request that we cease processing of your personal data for certain purposes. For instance, you might claim that our use of your data is unlawful, but you may ask us to restrict the processing of data, as opposed to deleting it.

Right to portability: You can request the personal data concerning you, which you have provided us with and that we are processing based on your consent or in order to perform a contract with you, in a structured, commonly used and machine-readable format, provided that the data is processed using automated means. This includes a direct transfer to another controller, where technically feasible. You can submit a request to download your data using the Review section of our Privacy page. Customer Service will provide access to this data in a machine-readable format via our file-sharing solution. Please note that this right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. We also will not be able to extend this right in a way that would adversely affect the rights and freedoms of others.

You also have the right to lodge a complaint with a supervisory authority.

The data retention policies vary based on the purpose of processing. As a general rule, personal data will be kept only as long as is necessary for the purposes outlined in this privacy notice.

Account-related data is kept for the period in which the account is active. Subsequently, personal data is being deleted after 30 days, except in cases where there are legal reasons to retain it.

Third-Country Data Transfers

It's Me ID does not transfer data to countries outside the European Economic Area (EEA)/European Union (EU)

Changes to the Privacy Notice

We may update this Privacy Notice from time to time, as our data processing may change and we would like to keep you informed. Where we think it is appropriate, and in the event that we make material changes to our privacy notice, we will also notify you that our privacy notice has been updated. By continuing to use our services after that period you confirm your continuing acceptance of this privacy notice.